General Delivery info

Delivery Information:

  • We offer fast and reliable delivery across the UAE.
  • Orders are processed within 1-3 business days.
  • Delivery times may vary depending on location and order size.
  • Customers will receive a tracking number once the order is dispatched.

Return & Exchange Policy:

  • Returns or exchanges are accepted within 7 days of purchase.
  • Items must be unused, in original packaging, and with all tags attached.
  • Refunds will be processed after inspection and approval.
  • Custom orders and discounted items are non-refundable.
  • Customers are responsible for return shipping fees unless the item is defective or incorrect.
For any inquiries, please contact our support team.

You may request an RA Number through: 

Email : info@halgords.com
Phone : +971 54 742 2151

During regular business hours, email requests are immediately processed. If, for any reason, you don’t receive a timely response, please give us a call.

Once an RA number is received, please specify if you want an exchange or refund. Securely pack items and send them using an insured carrier:

Office No. 022 – 2 owned by Mohammed Saeed Harib – Port Saeed – Deira – Dubai – UAE.